THE BLOG

31
Jan

Email Campaign Associate – Bellevue, WA

Job Title: Email Campaign Associate
Start Date: 2/10/14
Location: Bellevue, WA
Job Type: Temp-to-Perm/W2

Our client is a fun Digital Marketing & eCommerce agency with big name clients including eBay, Dell, American Airlines, CVS/pharmacy, PayPal, and Toys ‘R’ Us, just to name a few!

This agency is looking for a temp-to-perm EMAIL CAMPAIGN ASSOCIATE. This smart, team-playing, client-facing, go-getter will be responsible for the quality and delivery of client campaigns, including: campaign management, tactical recommendations, list segmentation, campaign development, quality assurance, and post-campaign reporting, calling on specialist roles when necessary (e.g. Creative Designers, Project Developers and Database Programmers). You’ll also be responsible for responding to customer questions and to research, resolve, and solve basic account inquiries related to the customers email program.

What You’ll Do:
• Act as the client’s primary point of contact for campaigns. Professionally manage the client relationship on a production operations level
• Actively seek to foster the client relationship through effective communication and expectation setting
• Manage campaign calendar and both internal and external communications of time, scope, and cost
• Gather campaign assets and requirements from client, and manage campaign production through deployment
• Facilitate the creative production process (concept design and HTML building), as required
• Troubleshoot HTML and revise code where necessary to integrate with internal tools and render properly across multiple email clients, browsers, and mobile devices
• Utilize basic programming and database knowledge to create highly customizable campaigns
• Perform audience creation, data management, and data troubleshooting
• Strive for 100% quality execution with regard to pre-mail and post-mail campaigns through quality assurance and testing
• Monitor campaign performance tracking and reporting
• Train clients on campaign process, proprietary tools, and custom applications
• Manage and maintain campaign documentation
• Perform automated campaign monitoring and issue resolution management

What You’ll Need:
• Undergraduate degree in relevant field
• 2-years related full-time experience, preferably within a digital agency or client services environment
• A strong understanding of customer service standards
• Team player with the ability to work cross-functionally (client services and technical services) in driving client success
• Experience with or highly trainable in proprietary software and database functions
• Self-starter who requires minimum supervision and can be fully responsible for all campaign production aspects of projects
• High attention to detail with the ability to produce flawless work in rapid succession
• Ability to prioritize work independently and demonstrate a willingness to be flexible and versatile in the production role, proactively addressing changes in client demands
• Basic knowledge of HTML and demonstrated ability to edit HTML
• Clear, effective communication skills when speaking to a technical or non-technical audience
• Follow through on commitments; meeting and exceeding targets and deadlines
• Familiarity with project management methodologies; understanding of scope, requirement gathering, dependencies, and scheduling work
• Proficiency with Microsoft Office and Adobe suite

What Would Make You A Rock Star?
• Knowledge of email best practices
• Familiarity of object oriented programming (OOP) fundamentals
• Exposure to relational database structure (primary and unique keys, sister table joins)

For more info, please contact John Lindauer at john.lindauer@akraya.com

31
Jan

Field Sales & Market Development Representative – Austin

Job Title:Field Sales & Market Development Representative
Start Date: 2/10/14
Location: Austin
Job Type: Contract / W2

Our client (ePayments leader) is rapidly expanding its focus on growing our overall local omni-channel business in markets throughout North America. We are seeking seasoned professionals to drive and execute business strategies with merchants in each of our core markets. This role is primarily responsible for collaborating with local sales leaders and product solutions teams to ensure successful go to market for designated merchants and deliver on core KPIs.

The right candidate will be a fast and nimble strategic thinker who can execute and who has the core skills necessary to deliver merchant success in an independent and fast-moving environment. The role reports to the head of sales in specific region.

Specific job responsibilities include:
• Engaging merchants: In partnership with sales leader, engage merchant decision maker in solutions-oriented dialogue to define and address business needs – building trust, confidence, loyalty, and close partnership with each merchant specified. Driving overall relationship post-sales.
• Partnering with sales leaders, deployment and solution teams: ensure a successful go to market with payment solutions for each merchant through collaboration with core internal/external partners to achieve defined success.
• Resolution management: resolving urgent merchant-specific issues by partnering with internal cross-functional partners and merchant to ensure swift resolution and merchant success.
• Opportunity assessments / business requirements: collaborating with the product and marketing teams to develop business cases and align to the overall strategy to achieve defined success
• Sales Driven Results: managing and driving merchant relationships to achieve desired goals – own and drive the business results leveraging product, marketing, and others to ensure goals are met.
• In-depth knowledge of local markets: ability to assess current market and competitive environment
Qualifications:
• 7+ years with proven sales/partnership success in ecommerce, mobile, and/or payments
• Executive presence with very strong communication, collaboration and facilitation skills.
• Proven ability to influence and lead outside of organization and across roles and functions.
• Ability to apply structured problem solving (taking a large, complex problem and breaking it down into components, determining players involving others as needed).
• Mobile and social media savvy

For more info, please contact John Lindauer at john.lindauer@akraya.com

27
Jan

Sr Marketing Analytics Associate

Job Title: Sr. Associate, Analytics
Start Date: 2/3/14
Location: King of Prussia, PA
Job Type: Contract / W2

Our client is currently seeking a Sr. Associate, Analytics, Marketing Solutions . The team supports the internal account teams and retail clients by supplying their online marketing information and providing actionable data insights in a timely and accurate manner.

As an analytics specialist, you will use primary and secondary data sets to draw conclusions and help support the Online Marketing account teams and clients to make sound business decisions. You will use various software tools such as Access, Excel, SQL query, SAS and various web-based applications to generate reports as needed , and be responsible for special projects requiring research, data mining, financial modeling, and database manipulation. In addition, you should have a strong sense of details allowing you to validate reports for the highest level of accuracy and key findings, and you will manage all financial and campaign aspects of digital marketing programs. You will be in charge of leading the reporting, forecasting, channel deep dive, campaign optimization and portfolio/attribution management for entire online marketing program.

Essential Duties and Responsibilities:

Conduct extensive digital marketing reporting and analysis work including multi-channel reporting, media mix modeling and forecasting, cross-channel campaign and promotion analyses, gap/variance analyses on all the major marketing KPIs.
Provide competitive research and industry benchmark analyses to identify the business opportunities.
Support marketing channel leads to deep dive each channel to answer business questions and identify opportunities.
Support marketing directors to improve the channel operating efficiency, provide attribution insights and optimize media spend.
Lead and enhance weekly reporting and quarterly forecasting process by partnering channel leads and provide business insights and recommendations.
Work closely with the customer and the web analytics groups on cross-functional initiatives in pulling and providing relevant data to generate customer-focused viewpoints.
Develop and maintain strong working relationships with various marketing channel owners.

Preferred Education/Experience:

Bachelor’s degree in Marketing, Business, Finance, Economics or related fields (preferred); Master degree is a plus. Three years of digital analytics experience
Strong problem solving, business analysis and quantitative skills
Ability to write read and execute Access or SQL query is required.
Experience using SAS or any web analytics tools is a plus
Superior communication skills, good project management skills, strong presentation skills, and the ability to multitask in a fast moving environment
Ability to plan, organize and work on multiple tasks simultaneously
Excellent communication and interpersonal skills
Self-motivated and team-oriented work ethic
Effective written and verbal communications skills.

To apply for this position, please send your resume – and 3-5 bullet points indicating why you are a great fit for this role – to John Lindauer.

 

21
Jan

Copywriter

Job Title: Copywriter
Location: King of Prussia, PA
Type: Contract / W2

Our client is a leading e-commerce, design and branding agency looking for a copywriter who’s smart, creative, collaborative, collected and accomplished. Someone who takes pride in their work, down to the letter, and who’s only satisfied with excellence. Someone who can dig into the details and make even the most pedestrian account-related announcement sing. Oh, and accomplish all of this with minimal noise and direction while taking feedback in stride.

We are an agency serving a wide variety of clients including PayPal, eBay, Sony, Havaianas, Avis, Petco, and many more. We’re a global leader, innovator and investor in e-commerce today, actively changing the landscape of how people shop, transact, and engage with their favorite brands. We’re a tight-knit group of top creative pros who create and collaborate with mutual respect and aim to achieve the highest standards in the work.

We work in King of Prussia, Pa, but have 6 other offices across the nation.

Key Requirements:
* Minimum 3-6 years experience, preferably some agency.
* Strong portfolio of current work demonstrating creative/conceptual headlines, with longer form copy as well. Good mix of B2B and B2C.
* Deep interactive and branding experience: everything from short-form banners and emails to landing pages to larger, longer projects like strategy docs, case studies, pitches and presentations. Also video, social media, print.
* Comfortable presenting their work internally or externally.
* Can keep pace and a cool head in a fun but fast-paced agency environment.
* MS Office required, but hard design skills (Adobe CS) and UX knowledge a bonus.

Please submit resume to John Lindauer:

17
Jan

Field Sales and Market Development Representative

Job Title:Field Sales & Market Development Representative
Start Date: 2/10/14
Location: San Jose, CA
Job Type: Contract / W2

Our client (ePayments leader) is rapidly expanding its focus on growing our overall local omni-channel business in markets throughout North America. We are seeking seasoned professionals to drive and execute business strategies with merchants in each of our core markets. This role is primarily responsible for collaborating with local sales leaders and product solutions teams to ensure successful go to market for designated merchants and deliver on core KPIs.

The right candidate will be a fast and nimble strategic thinker who can execute and who has the core skills necessary to deliver merchant success in an independent and fast-moving environment. The role reports to the head of sales in specific region.

Specific job responsibilities include:
• Engaging merchants: In partnership with sales leader, engage merchant decision maker in solutions-oriented dialogue to define and address business needs – building trust, confidence, loyalty, and close partnership with each merchant specified. Driving overall relationship post-sales.
• Partnering with sales leaders, deployment and solution teams: ensure a successful go to market with payment solutions for each merchant through collaboration with core internal/external partners to achieve defined success.
• Resolution management: resolving urgent merchant-specific issues by partnering with internal cross-functional partners and merchant to ensure swift resolution and merchant success.
• Opportunity assessments / business requirements: collaborating with the product and marketing teams to develop business cases and align to the overall strategy to achieve defined success
• Sales Driven Results: managing and driving merchant relationships to achieve desired goals – own and drive the business results leveraging product, marketing, and others to ensure goals are met.
• In-depth knowledge of local markets: ability to assess current market and competitive environment
Qualifications:
• 7+ years with proven sales/partnership success in ecommerce, mobile, and/or payments
• Executive presence with very strong communication, collaboration and facilitation skills.
• Proven ability to influence and lead outside of organization and across roles and functions.
• Ability to apply structured problem solving (taking a large, complex problem and breaking it down into components, determining players involving others as needed).
• Mobile and social media savvy

For more info, please contact John Lindauer at john.lindauer@akraya.com

14
Jan

Email Marketing & Web Dev Operations Specialist

Job Title: Email Marketing & Web Development Operations Specialist
Start Date: 1/20/14
Duration: 12-Months
Location: San Jose, CA
Job Type: Contract / W2

The Email Marketing & Web Development specialist will be responsible for the successful execution of North America Relationship Marketing email campaigns and landing pages for our client (a well-known, household name eCommerce company).

What You’ll Do:
As the Email Marketing & Web Development specialist you will execute (prepare, test, stage, send, report) North America Relationship Marketing email campaigns and landing pages. This position requires the ideal candidate to work closely with creative, targeting, and strategy teams from concept to actual delivery. This will require the individual to leverage content & concepts and build customized email communications by gaining expertise in the email marketing tools and pre-defined segments of the user base. In addition, create and rollout landing page experiences to the flagship web site. You will:

– Work independently, assembling marketing email campaigns & landing pages.
– Code the emails and landing pages in HTML/CSS/JS, ensuring cross-compatibility with various email clients, web browsers & operating systems.
– Analyze provided HTML assets and revise code where necessary to integrate with deployment tools and render properly across multiple platforms.
– Troubleshoot HTML & CSS rendering issues and make suggestions for coding improvements to ensure accurate rendering across a wide range of popular e-mail clients (Outlook, Hotmail, Yahoo!, etc.) & browsers (Internet Explorer, Firefox).
– Complete and Test/QA campaign setups, content and change rounds in rapid succession with minimal errors.
– Functional programming and database knowledge to create highly customizable and targeted campaigns utilizing conditional logic & dynamic content.

What Makes You Stand Out:
In addition to meeting the other requirements, the ideal candidate is a self-starter and quick learner who is creative, extremely detail-oriented and energetic. The individual must enjoy a fast-paced work environment and be able to manage many projects simultaneously.

What You’ll Need:
– 1-3 years of web development or email marketing experience, preferably in the Internet or Retail landscape or equivalent. Knowledge of email best practices.
– Must have strong skills and knowledge of HTML & CSS and demonstrates ability to hand-code utilizing traditional nested tables, as well as CSS styling without relying on the use of a visual editor.
– Experience with and grasp of JavaScript & JQuery.
– Familiarity with responsive design for mobile clients.
– Familiarity with source control systems & practices (ClearCase, Git).
– Extremely detail oriented, striving for 100% quality execution, in rapid succession.
– Follow through on commitments; meeting and exceeding targets & deadlines.
– Demonstrates a willingness to be flexible and versatile in their production role.
– Experience with web production software (Photoshop, Dreamweaver, etc.).
– Demonstrated ability to think creatively and innovatively.
– Strong written and verbal communication skills.
– Fun, highly energetic personality; great team player.

Desired, But Not Required:
– Perl variable/resource string usage
– Scheduled code releases
– Working within QA/Staging environments
– Web Accessibility Standards
– Internationalization / Localization

Education Bachelors Degree or Equivalent

Please send resume and 5 bullets explaining why you are a GREAT candidate to John Lindauer: john.lindauer@akraya.com

13
Jan

Web / Front End Software Developer

Job Title: Web / Front End Software Developer
Start Date: 1/20/14
Duration: 12-Months
Location: Scottsdale, AZ
Job Type: Contract / W2

Job Description:
Our client, a leading, household-name in the ePayments industry, is looking for a uniquely talented web software development engineer to create a new web front end for a merchant monitoring system. As a member of the merchant monitoring team, your responsibilities will include web flow strategy, front end architecture, working with the back end architecture team, along with design and development of the web interface. In addition, we are looking for expertise in user experience (UX) design including look-and-feel of the customer experience.

The successful candidate will produce clear, simple, extensible, well-communicated and well-documented architecture design and implementations. In addition, the candidate will be an expert in numerous front-end technologies including JavaScript, CSS, HTML, REST APIs, front-end frameworks such as Angular, EmberJS, etc. Also preferred – but not required – are comfort with full-stack JavaScript with NodeJS, and experience in team collaboration teams with GitHub.

Our client’s project is about creating a holistic merchant monitoring solution that provides Real-Time Monitoring Service for Merchants and Partners who want to closely monitor Payment Processing.

In this role, a typical work day would include working closely with Architects to understand backend architecture in order to efficiently architect, design, and implement the fron- end web interface. In addition, this person will be working with product managers and other engineers to design a slick and simple look-and-feel web design.

What You’ll Need:
– Modern Javascript/HTML/CSS skills
– Current JS practices and libraries (i.e. jQuery, YUI, Ember.js, etc.)
– Expertise in semantic HTML, HTML5, CSS3, Responsive web design.
– Experience building web applications and designing web pages for large companies
– Know-how when it comes to building apps involving flows and interactions using RESTful APIs
– Strong interpersonal and communication skills
– Self-driven and passionate
– Desire to work as a team and not be a solo artist.

For more info, please contact John Lindauer at john.lindauer@akraya.com